Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address
  • Payment Information: Payment method details (processed securely through payment providers)
  • Location Data: GPS location for delivery and nearby vendors
  • Device Information: Device type, operating system, app version
  • Usage Data: App usage patterns, order history, preferences
  • Camera Access: For capturing photos related to order complaints or issues

2. How We Use Your Information

  • Process and deliver your orders
  • Communicate with you about orders and services
  • Improve our app and services
  • Send promotional offers (with your consent)
  • Ensure safety and security
  • Comply with legal obligations

3. Information Sharing

We share your information with:

  • Vendors: To prepare your order
  • Delivery Partners: To deliver your order
  • Payment Processors: To process payments securely
  • Service Providers: For app functionality and analytics

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Opt-out of marketing communications
  • Withdraw consent at any time

6. Camera Permission

We request camera access to allow you to capture photos when reporting issues with your orders, such as damaged packages, incorrect items, or food quality concerns. These photos are used solely for processing your complaints and are stored securely.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can manage cookie preferences in your device settings.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13 years of age.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through the app or email.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: support@asliapp.com